FAQ

To ensure you receive communications throughout the challenge, we recommend adding noreply@totalhealthinteractive.com and support@beagle.zendesk.com to your contacts for the duration of the challenge.

* Please Note: By signing up and registering for the Community Challenge you are agreeing that there are no refunds or exchanges as all sales are final

When is The Biggest Loser Race Series?

The Crown Point Biggest Loser Race Series is on April 30. For more details, please see biggestloserraceseries.com.

What is the Community Challenge?

The Community Challenge is a fun, interactive journey to better health. It's a great way to prepare for the Race Series, though participation in the Race Series is NOT required to join the Community Challenge. The challenge is for all fitness levels! It is not a weight loss challenge. This online wellness competition helps individuals reach their health goals by focusing on motivation, activity and nutrition (side effects may include weight loss!).

Weekly Challenges will focus on a range of wellness topics, such as activity and nutrition. Participants will also receive motivation and nutrition tips throughout each week of the challenge!

To earn points, participants will log into the web or app to journal challenge activities.

Prizes winners will be determined based on participation and will not be determined based on points.

When is The Community Challenge?

The Community Challenge begins on February 27, 2017 and runs for 8 weeks in Crown Point. It wraps up on April 23 with prizes awarded at the Race Series on April 30.

Do I need to participate in the Race Series to participate in the Community Challenge?

Though the Race Series is a great way to celebrate the healthy choices you make throughout the Community Challenge, participation in the Race Series is not required to participate in the Community Challenge.

How much does The Biggest Loser Race Series cost?

Costs vary depending what event you are registering for and when you register. For more details, please see biggestloserraceseries.com.

The Community Challenge is INCLUDED for all 5K and Half Marathon Race Series participants. It is not included for Motivational Mile participants.

How much does the Community Challenge cost?

The Community Challenge is INCLUDED for all 5K and Half Marathon Race Series participants. It is not included for Motivational Mile participants.

Everyone is welcome to participate! If you are not participating in the 5K or Half Marathon Race Series events, you can still join the Community Challenge for $24 with the promotional code FRANCISCAN. This 20% discount has been generously provided by Franciscan Health Crown Point.

How do individuals earn points in the Community Challenge?

To earn points, participants will log into the web or app to journal challenge activities. Weekly challenge activities may include completing the weekly task, journaling weight (privately) and updating their motivation. Participants will also earn points for daily activities, including journaling minutes of activity, servings of fruit and vegetables and cups of water.

Prizes winners will be determined based on participation and will not be determined based on points.

Do participants need to be a gym member or have access to gym equipment to compete?

You do not need to have weights or a membership at a gym to participate. There are a variety of ways participants earn points. Minutes of activity (any activity - this depends on the individual and their current fitness level) is part of the challenge, but participants will also earn points for logging servings of fruit/vegetables, cups of water, completing weekly challenge tasks, updating their motivation each week, etc.

Are there weigh-ins? Is weight information kept confidential or is it part of the challenge?

Because the Community Challenge is focused on Wellness, not weight loss, there are no weigh-ins in this challenge. Weight information is completely private. Individuals earn points for logging their weight weekly in the challenge portal, but it is not shared. The points earned are for the act of logging the weight, participants DO NOT earn points for weight loss. Weight loss is a great bonus for those with a goal of losing weight, but is not the focus of this challenge.

How do we Register?

Go to the Sign Up page to register for the challenge. All that is required for sign up is your name, email address and payment information (credit card).

How are prizes awarded?

This challenge is designed to inspire and motivate people to be more active, eat more fruit and vegetables, drink more water and work with friends and coworkers to hold each other accountable.

Prizes are awarded via a random draw. Any individuals who have generated points on the Leaderboard are eligible. However, your chance of winning is weighted according to how many points you have earned. Therefore, the more points you earn, the greater your chances of winning!

Have fun and keep motivating your coworkers to reach your goals.

What can we expect from each of the 8 weeks in the Community Challenge?

Challenges will focus on a range of wellness topics, such as activity and nutrition. Participants will also receive motivation and nutrition tips throughout each week of the challenge!

To earn points, participants will log into the web or app to journal challenge activities. Weekly challenge activities may include completing the weekly task, journaling weight (privately) and updating their motivation. Participants will also earn points for daily activities, including journaling minutes of activity, servings of fruit and vegetables and cups of water.

Is there a mobile app for the Community Challenge?

Absolutely! Register for the challenge and you will get access to a free app for the challenge.

Do activity tracking devices sync with the challenge?

The challenge portal syncs directly with Fitbit devices. Our app integrates with Apple's Health Kit (on iOS) and Google Fit (on Android) which allows you to automatically import fitness data from the thousands of popular apps and devices that also support these protocols -- including Apple Watch, Android Wear, Adidas, Polar, Nike Fuel, Endomondo, UP by Jawbone, MapMyRun, MyFitnessPal, 7 Minute Workout and many others.

Are activity tracking devices required?

Though most activity tracking devices will sync with the challenge, they are NOT required. Individuals with an activity tracking device do not have any advantage in the challenge over those who do not.

What if I don't need to lose weight?  Is it even worth it to join?

Absolutely!  This challenge has been designed for all types of people to participate. There are different goals to achieve for people who are focused on weight loss versus those that are focused on weight maintenance,  fitness, or just starting to live a little bit healthier.  There are programs, tasks, meals, and workouts designed to suit every health profile.

What if I exercise regularly?  Why would I need the guidance?

The Community Challenge has been designed for users of all shapes, sizes, and activity levels.  The content is designed to be dynamic to match various goals, and is a great motivator to help push you to a higher health and fitness level.

Are participants required to share photos?

Photos are not required or part of the challenge. Each participant does have a profile photo as part of their account, but that is just a standard profile photo (like on Facebook or any other online account) and is optional. Each individual also has their own photo log as part of their personal wellness account, but it is an optional, private feature and is not part of the challenge.

I have a question that is not listed. Who can I ask for help?

Please email us at support@totalhealthinteractive.com